Reception

Home Visits

We are able to arrange home visits for our patients where necessary. Usually though treatment is more easily and effectively carried out at the surgery where the correct equipment and experienced staff are on hand.

This is especially true of most emergencies such as road traffic accidents where prompt hospitalisation is essential and can be life saving.

The nursing staff will be able to give you advice on whether a house visit is appropriate when you ring.

Professional Fees

We strive to maintain our fees at a reasonable and affordable level. Modern Veterinary Practice is advancing rapidly and today's diagnostic procedures and available treatments are far in advance of even a few years ago.

It is our aim to keep our facilities up to date, but the necessary expertise and technology, together with the provision of a 24-hour service every day of the year, does cost money. The level of service we provide can only be maintained by charging a realistic fee.

In order to keep administrative costs under control we must insist that fees are paid at the time of consultation, or in the case of an animal requiring in-patient treatment, at the time you collect your animal. Payment may be made by cash, cheque, bank card, debit card and most types of credit cards. .

Insurance

For a fraction of the feeding cost of your pet per week, you can now insure him or her against the sometimes high cost of prolonged treatment for an unexpected illness or accident. Ideally, insurance should be taken out as soon as possible in your pet's life.

Our endeavour is to provide the best possible standard of care. Realistically, we appreciate this can be expensive and it can be very traumatic when a pet's health or life is compromised by financial considerations. Therefore, we believe that pet insurance is of benefit to both you and your pet health.

The hospital block

 

 

 

 

We recommend Petplan insurance
and can advise and arrange cover
with this company at the surgery